Hi,
I have Trackir 5, and have been using software version 5.0 Final B, and everything
seems to be working fine apart from, I can't get DCS World to recognise it.
So I upgraded the software to 5.2.2 Final, but this wouldn't recognise my camera at all.
Please could you tell me, which is the latest compatible driver that I should be using
with my camera ?
Serial no. 126711
OS. Win 7 64 bit
Thanks.
Confused by which driver to download.....
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MikeWitham
- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Confused by which driver to download.....
Hello drex,
The software version 5.2.2 is compatible with your camera. I think there is a deeper issue that is preventing the system from working for you. I would like you to start a helpdesk ticket with me at help.naturalpoint.com so we can look into other options.
Best regards,
The software version 5.2.2 is compatible with your camera. I think there is a deeper issue that is preventing the system from working for you. I would like you to start a helpdesk ticket with me at help.naturalpoint.com so we can look into other options.
Best regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager
Re: Confused by which driver to download.....
Thanks for the help and prompt response.
Now that you have told me that Version 5.2.2 is compatible with my camera,
I will try a few things (just to make sure, it isn't me) and if I still can't get it to
work, I will open a help ticket with you.
Thanks again.
Now that you have told me that Version 5.2.2 is compatible with my camera,
I will try a few things (just to make sure, it isn't me) and if I still can't get it to
work, I will open a help ticket with you.
Thanks again.
Re: Confused by which driver to download.....
Just to let you know, that my problem has now been sorted, and would
like to say, thanks to your support team.
like to say, thanks to your support team.
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MikeWitham
- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Confused by which driver to download.....
drex,
Thanks for the update, and I'm glad to hear that you are up and running again!
Regards,
Thanks for the update, and I'm glad to hear that you are up and running again!
Regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager