Won't Recognize Letter "a"

[NorCal]

When running TrackIR, keyboard will not recognize letter "a" outside of the program. For example I can type letter "a" or "A" in any type of document, correspondence, email, you name it. Keyboard won't recognize it. This only occurs when running TrackIR?

[MikeWitham]

Hello NorCal,

Do you happen to have "a" assigned to a hotkey within TrackIR? If it is trapped in TrackIR you wouldn't be able to use it outside of the software while it is running. I would suggest resetting all of your hotkeys in TrackIR and testing it again.

Regards,

[NorCal]

BINGO! I took the easy route & reassigned an "F" key to avoid the alphabet keys.

What's weird, before I saw your post I uninstalled & re installed & nothing changed using, what I thought, was the program default keys. "a" was STILL showing! How do you do a "clean" uninstall to avoid this situation?

I would recommend others follow your recommendation. Also experiment w/ checking the boxes independent of each other to see what results you can come up with then you'll see your limitations and avoid what I did. Duhhhhhhhhhhhhhh. I just had to get outta the way of myself to see the forest through the trees again. Thanks

[MikeWitham]

NorCal,

Glad to see that it is working for you once again. Sometimes files get stuck when uninstalling, so I like to reboot once or twice after removing the software and then search for remnant files and folders before re-installing.

Regards,

[NorCal]

Mike, just one more item that you mentioned. Where do you look for "remnant(s)" so to make sure you've got everything cleaned up before launching another installation?

[MikeWitham]

NorCal,

I double check the Program Files (X86) folder to make sure there aren't any left over folders. I also like to go through regedit.exe and search for the terms "NaturalPoint" and "TrackIR" to make sure that I get everything removed. There are some files in there that can't be removed, but I like to check. Make sure you know what you are deleting, because removing the wrong thing in the registry can cause problems.

Regards,