Track IR conflicting with nvidia 344.48 - Cards dont idle

Conz
Posts: 7
Joined: Sat Nov 01, 2014 9:59 am

Track IR conflicting with nvidia 344.48 - Cards dont idle

Post by Conz »

I just upgraded my computer to have 2 980 cards (and formatted because motherboard fried ._.) and I am noticing that the core clocks for the 980's keep running near 100% when trackIR is loaded.
As soon as I close down trackIR the clock speed drops and the cards become idle.
This was not the case pre-upgrade/format with the 340 drivers and 2 670 cards.
Thankfully the 980's take less power then the 670's but its still wasted power :-)

I'm running trackIR 5.2.2 build 14548 on Win7Sp1 64bit.
Nvidia driver is version 344.48 which is the new 'game ready' marketing thing driver they have going.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Track IR conflicting with nvidia 344.48 - Cards dont idl

Post by MikeWitham »

Conz,

Thanks for bringing this to our attention. I'll be looking into it to see what may be causing the issue. Hopefully it leads to an excuse for me to buy a couple 980s, but likely it is just in the software. Have you tried running a slightly older version of the driver?

Regards,
Mike Witham
TrackIR Product Manager
Conz
Posts: 7
Joined: Sat Nov 01, 2014 9:59 am

Re: Track IR conflicting with nvidia 344.48 - Cards dont idl

Post by Conz »

The previous driver has other issues, the ones before that do not support the 980 from what I understand.
There's a good chance it is a driver issue as the cards are so new... that's why I already suggested the link between the issue and the driver ;)
It usually takes nvidia 5-10 tries to get it right with a new card :roll:

I did see another post about the software being slow with triple buffering but that's turned off by default it seems.
I'll tinker a bit further, in case it helps I have 2 Gigabyte GV-N980D5-4GD-B's.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Track IR conflicting with nvidia 344.48 - Cards dont idl

Post by MikeWitham »

Conz,

I'm installing 344.60 drivers that were released today. I'll test it out and see if I can replicate the issue. Have you had a chance to install the new driver today?

Regards,
Mike Witham
TrackIR Product Manager
Conz
Posts: 7
Joined: Sat Nov 01, 2014 9:59 am

Re: Track IR conflicting with nvidia 344.48 - Cards dont idl

Post by Conz »

Yes. Will test later today when i get home.
Conz
Posts: 7
Joined: Sat Nov 01, 2014 9:59 am

Re: Track IR conflicting with nvidia 344.48 - Cards dont idl

Post by Conz »

No go on the new driver, still same issue.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Track IR conflicting with nvidia 344.48 - Cards dont idl

Post by MikeWitham »

Conz,

What utility are you using to watch the core usage? I am not seeing any meaningful difference in core percentage whether I am running TrackIR or not. I have tested it on a 750, 760 and 870. It may be an issue to do with the 9xx series. I'll have to have someone else do the troubelshooting for me because I don't have one available to test on.

Regards,
Mike Witham
TrackIR Product Manager
Conz
Posts: 7
Joined: Sat Nov 01, 2014 9:59 am

Re: Track IR conflicting with nvidia 344.48 - Cards dont idl

Post by Conz »

I'm using EVGA's precision x. You can also see it on GPU-z I think.
Conz
Posts: 7
Joined: Sat Nov 01, 2014 9:59 am

Re: Track IR conflicting with nvidia 344.48 - Cards dont idl

Post by Conz »

Attached a gpu-z screenshot, its the same as in the evga tool but with more details.
Attachments
gpu-z screengrab
gpu-z screengrab
trackir.png (26.77 KiB) Viewed 10108 times
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Track IR conflicting with nvidia 344.48 - Cards dont idl

Post by MikeWitham »

Conz,

Thanks for the info and the screen shot. They are helpful. I'll see if I can find a work around tonight. I have a 9xx model that I am going to test this on. Hopefully I'll have something soon.

Regards,
Mike Witham
TrackIR Product Manager
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