Update USB

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Flyinghigh2
Posts: 2
Joined: Mon Apr 06, 2015 12:48 am

Update USB

Post by Flyinghigh2 »

Downloaded update TrackIR_5.2.beta 02.exe
When it goes to update NaturalPoint USb drivers,Error message says it is not a windows product.

How do you get around it?

Thanks
Flyinghigh2
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Update USB

Post by MikeWitham »

Flyinghigh2,

Is there a reason you are using the Beta instead of the final version? What is the exact error that you are getting when you try to update the drivers?

Regards,
Mike Witham
TrackIR Product Manager
Flyinghigh2
Posts: 2
Joined: Mon Apr 06, 2015 12:48 am

Re: Update USB

Post by Flyinghigh2 »

MikeWitham wrote:Flyinghigh2,

Is there a reason you are using the Beta instead of the final version? What is the exact error that you are getting when you try to update the drivers?

Regards,
Hi Mike,

I thought all versions may have to be installed to bring up to date. I did try the other versions ,but same
message. Windows did not recognize it as a proper windows program.

At the moment my computer won't access my windows profile, for some reason, I will have to get this fixed
first before we can continue.

Thanks
Flyinghigh2
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Update USB

Post by MikeWitham »

Flyinghigh2,

Please reach out to me once you get this fixed so we can get this working for you. I hope the issue isn't too bad for you.

Regards,
Mike Witham
TrackIR Product Manager
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