TrackIR 5 camera base too large for top of monitor

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EGrunt
Posts: 2
Joined: Sun May 17, 2015 6:34 am

TrackIR 5 camera base too large for top of monitor

Post by EGrunt »

I replaced my Dell U3011 with a Dell U3415W and the top of the U3415W is thin and there is a 3/4 inch of a gap between the two front mounting legs of the TrackIR 5 mounting base and the top edge of the monitor. The two adjustment legs of the mounting base have been adjusted to the closest position. Looking for recommendations for mounting the TrackIR 5 mounting base. Thanks in advance.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: TrackIR 5 camera base too large for top of monitor

Post by MikeWitham »

EGrunt,

The way to mount the TrackIR is to first line up the front two legs to the monitor and then drop the back leg down until it touches the back of the monitor. We use the U2414H monitors here and have not had this problem.

Regards,
Mike Witham
TrackIR Product Manager
EGrunt
Posts: 2
Joined: Sun May 17, 2015 6:34 am

Re: TrackIR 5 camera base too large for top of monitor

Post by EGrunt »

I did not realize at first the rear legs of the base adjusted downward. The mount fits fine now on the new monitor. Thanks
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