IR5 + Win10

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wightpaul
Posts: 1
Joined: Mon Sep 14, 2015 2:54 am

IR5 + Win10

Post by wightpaul »

hi, ir5 worked on all my games no prob.
now after Win10 update the ir program opens ok but PC wont recognise the camera
if u plug n unplug usb from pc u can hear it bing/bong, so u no the pc has something conected.
can see in device manager a unrecognised device which is the camera, but with no driver installed, the PC won't/can't d/l a driver to run it, have reinstalled IR program but no good still won't auto d/l a driver for camera,,,,,
plz help, am now at the limit of my PC brain,
can't see why it did and now won't d/l a driver, and can't see on any forums of ppl having anything close to problems i'm having
thx in advance Paul.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: IR5 + Win10

Post by MikeWitham »

wightpaul,

This is an interesting issue. Would you please create a ticket with me at help.naturalpoint.com so I can better help you find a solution?

Regards,
Mike Witham
TrackIR Product Manager
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