Track IR issues

[tRAVIS218]

trackir.png (4.99 KiB) Viewed 5731 times

Hello, I think my track IR has met its maker. Windows 10 64bit, TrackIR5, it has been running fine and is now sporadic, and doesn't follow a time of day pattern. Here are some screen shots of what the camera sees. I have checked and re checked IR sources, these screenshots are from night time with a dark room... Filtering and IR brightness, no matter the setting doesn't help.

[MikeWitham]

tRAVIS218,

For this issue, I'd like for you to create a ticket with me at help.naturalpoint.com so we can locate the source of the problem.

Regards,

[tRAVIS218]

Thanks mike. Done.

[MikeWitham]

Hello,

Thanks, I sent you a message this morning.

Regards,