Windows 10 - camera not detected

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Fantail
Posts: 6
Joined: Fri Apr 08, 2011 7:04 pm

Windows 10 - camera not detected

Post by Fantail »

Just installed trackir 5 (5.2.200) on my new Win10 pc. Software runs but camera is not detected. Camera works fine on my old Win8 laptop. I've tried setting the.exe as running as administrator, and running in compatibility mode with all previous OS. Also tried all USB ports, but nothing gets the camera detected.

Windows 10 Pro
CPU i5 4670
Motherboard 1150 (GA-B85N)
Memory 8GB DDR3 12800
Graphics Card SAPPHIRE R9 280X 3GB
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Windows 10 - camera not detected

Post by MikeWitham »

Fantail,

Did you do an upgrade to Windows 10, or is this a clean install? Does the device show up in the device manager as unknown? Do you know if the drivers went in correctly?

Regards,
Mike Witham
TrackIR Product Manager
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