tracker ir 5 stopped working

iceman0870
Posts: 10
Joined: Mon Nov 02, 2015 5:22 pm

tracker ir 5 stopped working

Post by iceman0870 »

hey guys im still getting this even after disabling the 3d thing in my ccc.i ran fine for a few days last week when i purchased then it just starting crashing.i unistalled and reinstalled with no luck but seems it takes about 30 seconds before it crashes so if i go right into a game it seems to crash less.any ideas?
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: tracker ir 5 stopped working

Post by MikeWitham »

iceman0870,

Does it give you an error when it crashes? Could you send me a list of your system specs?

Regards,
Mike Witham
TrackIR Product Manager
iceman0870
Posts: 10
Joined: Mon Nov 02, 2015 5:22 pm

Re: tracker ir 5 stopped working

Post by iceman0870 »

i have an i7 950 processor,12 gigs of ram.6970 2 gb ati videocard. i have a screen shot at home of what it says.ill post it when i get home.i dont think it says arror but im not sure.
iceman0870
Posts: 10
Joined: Mon Nov 02, 2015 5:22 pm

Re: tracker ir 5 stopped working

Post by iceman0870 »

it just says that it has stopped working.no error
iceman0870
Posts: 10
Joined: Mon Nov 02, 2015 5:22 pm

Re: tracker ir 5 stopped working

Post by iceman0870 »

Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 950 @ 3.07GHz 62 °C
Bloomfield 45nm Technology
RAM
12.0GB Triple-Channel DDR3 @ 534MHz (8-8-8-20)
Motherboard
ASUSTeK Computer INC. P6X58D-E (LGA1366) 39 °C
Graphics
S27C570 (1920x1080@60Hz)
2048MB ATI AMD Radeon HD 6900 Series (Sapphire/PCPartner) 49 °C
Storage
931GB Western Digital WDC WD10 02FAEX-00Z3A0 SCSI Disk Device (SATA) 37 °C
Optical Drives
HL-DT-ST DVDRAM GH22NS50 ATA Device
Audio
AMD High Definition Audio Device
iceman0870
Posts: 10
Joined: Mon Nov 02, 2015 5:22 pm

Re: tracker ir 5 stopped working

Post by iceman0870 »

is anyone recieving my posts?
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: tracker ir 5 stopped working

Post by MikeWitham »

iceman0870,

Sorry the holiday had taken us out of the office for a long weekend. Do you have the TrackIR plugged directly into the motherboard? Are you running Raptr on your machine?

Regards,
Mike Witham
TrackIR Product Manager
iceman0870
Posts: 10
Joined: Mon Nov 02, 2015 5:22 pm

Re: tracker ir 5 stopped working

Post by iceman0870 »

i was running raptr but i unistalled it 3 days ago.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: tracker ir 5 stopped working

Post by MikeWitham »

iceman0870,

Removing Raptr, did it help the issue? Are the symptoms exactly the same?

Regards,
Mike Witham
TrackIR Product Manager
iceman0870
Posts: 10
Joined: Mon Nov 02, 2015 5:22 pm

Re: tracker ir 5 stopped working

Post by iceman0870 »

im not really sure yet.i havnt played enough to tell but i think it may have fixed it.ill try it tonight and see what it does.thank you.
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