No templates ?

[Richard3]

Hello,

I had just TrackIr 5 bundle. I downloaded, installed (administrator) the last version software 5.3.0.26171 on Windows 7U64. All seems ok except there are nor any Templates :

"Templates
If you wish to save a curve that you have created as a template for use with other curves or profiles, click the “+” next to the Templates dropdown. This will add the curve template to the list. To change the template name, type a new name in the field and then press “enter.” Remove a template by pressing the “Delete” button (minus sign). Stock Templates include One:One, Deadzone, Smooth, Fast, and Slow.


One:One
Adapted from the One:One default profile, this template is completely unscaled, giving an exact 1:1 ratio between actual and in-game head movement.

Deadzone
Inspired by the Default profile, this template has moderate speed of motion with a large dead zone. When head movement is relatively stationary, in-game view will not move. Movement will slow when crossing the mid-point of axes.

Smooth
Inspired by the Smooth profile, this template has moderate speed of motion with a very slight dead zone. Actual head movement must be more stationary to keep in-game view still than with a dead zone, but movement will be smoother when moving across all axes.

Fast
Adapted from the Smooth template, this template has aggressive motion with a very slight dead zone. In-game view control will require less actual head movement, but actual head movement must be very stationary to keep in-game view still. Movement will be smooth when moving across all axes.

Slow
Adapted from the Smooth template, this template has gentle motion with a very slight dead zone. In-game view control will require more actual head movement, but actual head movement does not need to be as stationary to keep in-game view still. Movement will be smooth when moving across all axes. "

Thanks in advance,

Kind Regards,

Richard Portier

[MikeWitham]

Richard3,

I have found the source of the issue and have a possible solution available. It is untested outside of my PC and laptop, so if you would please create a ticket with me at help.naturalpoint.com I can send you the stuff needed to test out the solution. If it works on your machine then we can post it here.

Regards,

[Gerardus]

Same problem here.

P3D v3.1, TRACK IR 5.3.0.26171, Windows 10

please help

thanks in advance

[MikeWitham]

Gerardus,

Please create a ticket at help.naturalpoint.com so I can get you the proper files for the templates to show again.

Regards,