TrackIR update

[Joseph Wilbert]

I updated my TrackIR software and now it doesn't work! Is this some kind of cruel Xmas Eve joke?

What's the fix?

[MikeWitham]

Joseph,

There was no joke with our last update. Could you elaborate on the issue you are having? I see that you have also created a ticket with us through our helpdesk and we will work through there first.

Regards,

[Fish40]

Having same problem. 5.22 worked flawlessly. Can't seem to get 5.3 to track correctly. Never any problems until this latest update. Back to 5.22 for now.

[MikeWitham]

Fish40,

Would you be able to elaborate on how it isn't tracking correctly for you?

Regards,

[Pinhead31]

I updated my TrackIR software and now it doesn't work! Windows10 I'm lost with out my trackir5 help????

[MikeWitham]

Pinhead31,

Could you please let me know more about the problem you are having? Is it not starting up? Is the device not recognized by the software? Is the device not recognized by the PC? Is it not working in a game, but working in our software?

Regards,

[Joseph Wilbert]

The software is finally updated and working fine. Many thanks to Mke for the exceptional technical support.

[Guy D]

Could I have some help also? It's great that the software works great for the OP, but mine is not working at all - No device detected!

[MikeWitham]

Guy D,

I sent you a suggestion on your helpdesk ticket. Please let me know if that resolved your problem.

Regards,