Unknown device issue solution after windows update 2016-01-8

[TheDapperGinger]

My TrackIR 5 stopped working after my PC updated and I figured out how to fix it. I figured I'd post steps in case someone needs them.

This is for Windows 10 but similar steps could help other versions of windows.

Open up Device Manager and look for the unknown device.
Double click it and select update drivers.
Search for the drivers under your TrackIR install directory
C:\Program Files (x86)\NaturalPoint\USB Drivers x64\npusbio_x64 for me

Select the folder and let the manager search it.

Bam it's back up!

[MikeWitham]

TheDapperGinger,

Thank you for taking the time to post this. Because of the community helping each other this issue has been relatively contained.

Regards,

[Vampiresquid]

Hey I cannot find the USB driver folder. Do not have it. Anyone knows where do I find it? so that I can direct the device manager there.

Thank you