Head movements in app do not match real

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daviperry
Posts: 2
Joined: Tue Feb 23, 2016 8:11 pm

Head movements in app do not match real

Post by daviperry »

The problem - I move my head and the movement of the camera does not perform the same action.
The example - I turn my head to the right (no shoulder movement) and the wireframe heads in the TrackIR app twists like I am trying to look under my desk. So instead of just a Yaw movement, I get Roll and a 'drop' of the head. Other movements are likewise off kilter. So this is not in a game, this is in the TrackIR software.

The background - I have owned this TrackIR 5 for a few years but not really used it recently. I don't recall having this problem previously. I am using software version 5.4.1.26786 on a fully patched Windows 7 box. The ProClip is on the left of my headset and the camera has been moved between the left of the monitor and the center to no effect.
Any ideas on this behavior?
Thanks.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Head movements in app do not match real

Post by MikeWitham »

daviperry,

Is there anyway you could load a video of the problem and possibly post your profile so I can look into this?

Regards,
Mike Witham
TrackIR Product Manager
daviperry
Posts: 2
Joined: Tue Feb 23, 2016 8:11 pm

Re: Head movements in app do not match real

Post by daviperry »

As usual, I have to ask for help before I figure it out. The cause of the issue was that the ProClip sensors were upside-down (longest arm should be on the bottom). Although I had previously tried inverting the sensor, it was not until the second attempt that it made a difference.
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