Template not showing in advanced settings graph

[DD_APHill]

Hi,
I am running Track IR 5 with 5.3 software. I am confused as to why I don’t see anything on the graph as shown in my screenshot. I don’t seem to be able to select a template from the drop down template menu. I have selected the profile One: One.
I’m pretty sure it’s something I do not properly understand. Can someone enlighten me as to what I am missing?
I would like to understand that graph and how to size it, center up the lines that normally appear when using a profile and so forth.
Thanks for any help

TIR.jpg (68.03 KiB) Viewed 4086 times

Abbott vid.jpg (49.35 KiB) Viewed 4086 times

[DD_APHill]

Any TIR developers out there that maybe could help me out here?
Thanks

[MikeWitham]

DD_APHill,

Sorry about the delay. I had a personal issue take me out of the office at the end of last week. There is a fix in progress, but if you would like a work around prior to that please reach out to me at help.naturalpoint.com.

Regards,

[hsth]

Hello,

At the moment I've version 5.4.1.26786 installed but still no templates for the axis. Is the fix coming soon?

Regards,

Huub.

[MikeWitham]

hsth,

Did you do an in place update or did you remove the old version and do a clean install on the new version? This is the first time I have heard about the templates being missing on the newest version. If you would like to create a ticket with me at help.naturalpoint.com I can send you the files and instructions on where to place them.


Regards,

[hsth]

Thank you for your reply. I've created a ticket.

Regards,

Huub.