I have Webroot AV, which is the best AV I have ever used, but for some reason if I have Webroot active, it keeps TrackIR from running. No warning messages, just doesn't start no matter what.
PLEASE, Natural Point, contact Webroot and ask them to add an exception for TrackIR.
I already tried adding the trackir.exe to the list of allowed programs to Webroot, but the problem persists.
Webroot AV stops TrackIR from working!
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MikeWitham
- Posts: 1477
- Joined: Mon Nov 04, 2013 10:19 am
Re: Webroot AV stops TrackIR from working!
jdwohlever,
I've opened up dialogue with them and hope this will be resolved soon. You can get around the issue by disabling the Real Time Shield long enough to fire up TrackIR and then turning it back on. that is the one part that is blocking us from starting up.
Regards,
I've opened up dialogue with them and hope this will be resolved soon. You can get around the issue by disabling the Real Time Shield long enough to fire up TrackIR and then turning it back on. that is the one part that is blocking us from starting up.
Regards,
Mike Witham
TrackIR Product Manager
TrackIR Product Manager
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jdwohlever
- Posts: 3
- Joined: Tue May 10, 2016 9:01 am
Re: Webroot AV stops TrackIR from working!
Thank you for the quick response.MikeWitham wrote:jdwohlever,
I've opened up dialogue with them and hope this will be resolved soon. You can get around the issue by disabling the Real Time Shield long enough to fire up TrackIR and then turning it back on. that is the one part that is blocking us from starting up.
Regards,
Looking forward to not having to stop and restart my AV every time I fire up a game.
I have to put in a long Captcha code every time and it gets annoying.