Help..
trying of hours can't get into site (made 3 accounts) but log in forum ok
Bought a trackir 3 years ago..but no vector serial.
Contacted the seller , received it and all was well.
However after dusting my trackir 3 off and installing it on my now different pc, i have no code 
what do i do...cant seem to login to raise a ticket.keeps saying wrong password.
I've attached my gear...how do i get the codes?
			
			
									
						
										
						trackir 3 vector no serial
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				MikeWitham
 - Posts: 1477
 - Joined: Mon Nov 04, 2013 10:19 am
 
Re: trackir 3 vector no serial
Hello stiffy65,
Private message me your TrackIR serial number and I'll look up what information I have in our system.
Regards,
			
			
									
						
							Private message me your TrackIR serial number and I'll look up what information I have in our system.
Regards,
Mike Witham
TrackIR Product Manager
			
						TrackIR Product Manager
Re: trackir 3 vector no serial
I have exactly the same problem, any solution ?
/Otto
			
			
									
						
										
						/Otto
Re: trackir 3 vector no serial
Yes you need your activation licence......Ive just found mine again
			
			
									
						
										
						- 
				JimAttrill
 - Posts: 1
 - Joined: Sun Dec 15, 2013 12:15 am
 
Re: trackir 3 vector no serial
I have a mk 3 with vector expansion but I haven't used it for a while and now have a new pc.  I cannot find the vector code and hash which seems to have disappeared.
The serial no of the TrackIR is 19058 and I use mk 5 software.
Is there a record of this somewhere?
			
			
									
						
										
						The serial no of the TrackIR is 19058 and I use mk 5 software.
Is there a record of this somewhere?
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				NaturalPoint.Kai
 - Posts: 60
 - Joined: Wed Sep 09, 2020 5:02 pm
 
Re: trackir 3 vector no serial
Hello JimAttrill,
Please contact support at support@naturalpoint.com and we would be happy to assist you with your vector expansion license information.
Best regards,
Kai
			
			
									
						
										
						Please contact support at support@naturalpoint.com and we would be happy to assist you with your vector expansion license information.
Best regards,
Kai