Prime Color FS - No valid frame in MJPEG Mode

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Joined: Tue Dec 17, 2019 9:18 am

Prime Color FS - No valid frame in MJPEG Mode

Post by FabianB » Tue Dec 17, 2019 9:25 am

Dear OptiTrack Team,

I am trying to use the Prime Color FS camera together with the CameraSDK in an image processing project.
I am able to get the camera initialized and retrieve information like the name and camera parameters. The video type "SegmentMode" seems to be working as well, but the mode i need ("MJPEGMode") does not retrieve any valid frames. Although I do get increasing frame-id.

When i'm using the Prime 13 Camera i do get valid frames in MJPEG Mode. I also tried to use a second prime color fs camera without any results.

Could you give me any hints on how i might be able to retrive the RGB image of the camera?

Best Regards,

Fabian Büntig

NaturalPoint Employee
NaturalPoint Employee
Posts: 609
Joined: Mon Jan 19, 2015 11:52 am

Re: Prime Color FS - No valid frame in MJPEG Mode

Post by steven.andrews » Tue Dec 17, 2019 11:52 am

Hello Fabian,

Thank you for reaching out to us regarding the Prime Color and the Camera SDK.

To begin working with the Prime Color, you may want to start from the ColorVideo sample that is provided with the SDK. Retrieving video may work differently from the Prime 13 you are also testing with.

Please do give that sample a go, and if you run into any issues feel free to reach out to our Support team directly.

Steven Andrews
OptiTrack | Senior Customer Support Engineer

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