Where is the vector expansion software?

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RaymondSte
Posts: 3
Joined: Wed May 06, 2020 5:34 pm

Where is the vector expansion software?

Post by RaymondSte » Sat May 16, 2020 7:10 pm

I have a TrackIR 3 and just purchased the vector expansion license. I have installed the the latest TrackIR software, v5.4.2. I have no idea how to activate, turn on, or find this expansion in the TrackIR 5 software UI. Can somebody please tell me where it is and how to turn it on? I would think that there should be some button in the software that you click on which then pops up a window that says type in your license or something and off your go. Well, I can't find it.

jon.campbell
NaturalPoint Employee
NaturalPoint Employee
Posts: 69
Joined: Wed Mar 04, 2020 9:53 am

Re: Where is the vector expansion software?

Post by jon.campbell » Mon May 18, 2020 9:54 am

Hello,

Please follow these instructions:
Plug your TrackIR 3 camera into your computer
Open the latest TrackIR 5.4.2 software you have downloaded from our web-site:
http://www.naturalpoint.com/trackir/downloads/
Upon loading the software, your should see an activation option near your device number:
TrackIRVectorActivation.png
TrackIRVectorActivation.png (55.96 KiB) Viewed 113 times
Are you able to get it work?
Jon Campbell
Customer Support Engineer
TrackIR
NaturalPoint

RaymondSte
Posts: 3
Joined: Wed May 06, 2020 5:34 pm

Re: Where is the vector expansion software?

Post by RaymondSte » Mon May 18, 2020 11:13 am

Ohhhhhh. Now I get it. I was wondering why my ancient IR3 is working perfectly without, I thought, the expansion software. You see, I didn't have to put the license in that you sent me for the expansion software. I just put in my old hash and serial and it works just fine. Anyway, thanks for the reply. :D

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