SmartNav - no longer in production

Here you can talk about SmartNav and related products and issues not covered by other forums.
specialka
Posts: 2
Joined: Thu Aug 22, 2019 12:08 pm

Re: SmartNav - no longer in production

Post by specialka » Thu Aug 22, 2019 12:12 pm

so disappointed!

pbrocoum
Posts: 1
Joined: Sun May 24, 2020 10:29 am

Re: SmartNav - no longer in production

Post by pbrocoum » Sun May 24, 2020 10:31 am

Hi, I'd like to share my current hands-free setup using the TrackIR, Dragon Professional, and an X-Keys foot pedal.

I have a YouTube demo here: https://youtu.be/fg6Q3r2p_yE

It allows me to fully use my computer completely hands-free. I am looking for an alternative to the TrackIR in the future when it finally goes away, but for now it still works.

Philip

ninegrand
Posts: 1
Joined: Sat Jul 11, 2020 1:38 pm

Re: SmartNav - no longer in production

Post by ninegrand » Sat Jul 11, 2020 1:49 pm

I don't think you realise how important SmartNav 4 actually is for tetraplegic's and disabled people as a whole.

I have been injured for 16 years and I have never found a better solution. I only have head movement so other switches are not an option. I spend 90% of my time using a PC and controlling everything around me using SmartNav. I play lots of online games using it, talk to friends and family using it, work using it. It gives me a feeling of independence.

Saying "oh but there's other camera tracking options just use those" is just a complete joke. I have tried everything on that list and nothing comes close to the accuracy and precision I can have with SmartNav.

Everything I'm saying is probably just falling on deaf ears, and complaining wont bring them back into production, but it is very disappointing when your entire life is run by using it and suddenly it's gone and I'm forced to find a worse alternative.

jon.campbell
NaturalPoint Employee
NaturalPoint Employee
Posts: 82
Joined: Wed Mar 04, 2020 9:53 am

Re: SmartNav - no longer in production

Post by jon.campbell » Mon Jul 13, 2020 3:58 pm

Hello ninegrand,

Thank you for your feedback. Is your current SmartNav broken and in need of a repair? If so, we do have enough parts left to repair it. Please send an email to support@naturalpoint.com with your name and serial number and we should be able to get you taken care of.

Let me know if you have any questions.
Jon Campbell
Customer Support Engineer
TrackIR
NaturalPoint

Post Reply