Unable to Load audio in TAK: Wasapi audio player source and target channel do not match

[RaveTZ]

Playback and Export Audio don't work. I get this error

Screenshot 2020-11-23 192958.png (4.99 KiB) Viewed 1552 times

Screenshot 2020-11-23 193123.png (4.72 KiB) Viewed 1552 times

Here are my audio settings:

Screenshot 2020-11-23 193243.png (13.21 KiB) Viewed 1552 times

The audio recorded at 16khz mono. Is there anything I can do to extract the WAV file? Maybe outside of Motive?

[steven.andrews]

Hi RaveTZ,

Audio recording in Motive relies on the Window's audio devices and settings. Things are typically configured in the Window's Sound Control Panel in advance, so the recording and playback settings will match.

Unfortunately, there is no way to access or export the audio from a Take without matching playback settings. This will need to be configured, or a compatible playback device will need to be used.

Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com