LEDs stay red after setup

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csprout
Posts: 1
Joined: Sun Dec 12, 2021 1:35 am

LEDs stay red after setup

Post by csprout »

I have just installed TrackIR but although, as the manual suggested, I moved the TrackClip in front of the camera with the reflective material facing it, the lights on the camera stayed red. Does anybody have any suggestions please?
Neil Abrew
Posts: 38
Joined: Tue Jul 11, 2017 9:53 am

Re: LEDs stay red after setup

Post by Neil Abrew »

Are you speaking of the LEDs in the front of the TrackIR? They are visible Infrared LEDs, and will appear red at all times.
Neil Abrew
Brand Manger
OptiTrack | TrackIR
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