tIR won't turn off

[Phalcon51]

Jim or Halstead,

My tIR unit (one of the older black-case ones, if it matters) doesn't turn off anymore. When I close the driver, the green light stays on. Even when I turn off my computer, the green light stays on. If I disconnect the USB connection to turn it off, the next time I boot up and run the driver the green light comes on momentarily, but then it doesn't see the reflector dot and shows "no data" until I reload the driver (I'm running 2.01b).

Any ideas?

[Jim]

Does it still work at all? If the green light is still on then something must be wrong. Email support@naturalpoint.com with your serial # and we can warrenty it.

[609IAP_Recon]

Try uninstalling, make sure you disconnect the unit when it tells you too, etc...

Then install the newer one.

Worth a shot before sending it back.