tIR won't turn off

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Phalcon51
Posts: 35
Joined: Thu Feb 13, 2003 5:00 am
Location: Monrovia, CA, USA

tIR won't turn off

Post by Phalcon51 »

Jim or Halstead,

My tIR unit (one of the older black-case ones, if it matters) doesn't turn off anymore. When I close the driver, the green light stays on. Even when I turn off my computer, the green light stays on. If I disconnect the USB connection to turn it off, the next time I boot up and run the driver the green light comes on momentarily, but then it doesn't see the reflector dot and shows "no data" until I reload the driver (I'm running 2.01b).

Any ideas?
Jim
Posts: 1395
Joined: Mon Oct 14, 2002 5:00 am
Location: Corvallis, Oregon
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Re: tIR won't turn off

Post by Jim »

Does it still work at all? If the green light is still on then something must be wrong. Email support@naturalpoint.com with your serial # and we can warrenty it.
609IAP_Recon
Posts: 111
Joined: Tue Feb 11, 2003 5:00 am

Re: tIR won't turn off

Post by 609IAP_Recon »

Try uninstalling, make sure you disconnect the unit when it tells you too, etc...

Then install the newer one.

Worth a shot before sending it back.
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