TrackIr 5 Issue

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brianschweiger
Posts: 1
Joined: Thu May 16, 2024 8:48 pm

TrackIr 5 Issue

Post by brianschweiger »

Hello,

Does someone use track IR with AC? I have TIR 5 with track clip pro and it stutters/jitters when I pan the head. I have a very powerful system with 12700k and rtx4090, 138.4 FPS rock stable with 144hz gsync monitor! Someone have or have had this problem?
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 556
Joined: Fri Sep 02, 2022 6:40 am

Re: TrackIr 5 Issue

Post by jillian.smythe »

Hello brianschweiger,

Do you see the same stuttering and jittering in just the TrackIR software, before you launch your game? Does it happen even when using the included profiles (i.e. Default, One to One, and Smooth)?

Kind Regards,
Jillian Smythe
TrackIR Support Representative
brianschweiger
Posts: 1
Joined: Thu May 16, 2024 8:48 pm

Re: TrackIr 5 Issue

Post by brianschweiger »

Hello brianschweiger,

Do you see the same stuttering and jittering in just the TrackIR software, before you launch your game? Does it happen even when using the included profiles (i.e. Default, One to One, and Smooth)?

Kind Regards,
Yes, I see the same stuttering and jittering in just the TrackIR software before I launch my game.
Last edited by brianschweiger on Wed Jun 05, 2024 12:50 am, edited 3 times in total.
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 556
Joined: Fri Sep 02, 2022 6:40 am

Re: TrackIr 5 Issue

Post by jillian.smythe »

Hi brianschweiger,

If you change the viewport to Camera view, do you see any red spots or splotches? If so, those represent light interference. You will need to identify the source (for example, sunlight) and then block the stray infrared light source. You can also try adjusting the Light Filter Threshold on the Camera tab in the TrackIR software.

Kind Regards,
Jillian Smythe
TrackIR Support Representative
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