Grid is not shown on Trackir5

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nicolaas
Posts: 11
Joined: Fri Oct 07, 2005 5:00 am
Location: Aagtekerke

Grid is not shown on Trackir5

Post by nicolaas »

Hello all
For years i have used trackir 5 with the clippro
Suddenly the grid picture disapeared in both fields, right side the big one and left under advanced setting.
All black.
The green light on the Base Camera goes on when clip is detected. I also see the 4 red lights in the camera.
All profiles are there in the pull down field. So it seems that the hardware is ok.
The green and yellow lights rightside down next to centre, precision( F7) and Pause (F9) are on when detected.
On the tab Camera Status LED enabled = True
Status Led brightnbess = 255
Camera rotation = 0
Light filter = 240
IR brightness = 0
Video Processing mode is Precision
Precision mode = 100.0

I have no idea to get the grid to life again.
Thanks in advance
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 554
Joined: Fri Sep 02, 2022 6:40 am

Re: Grid is not shown on Trackir5

Post by jillian.smythe »

Hi Nicolaas,

The other users who have had this issue recently have found that it started with an update to AMD Adrenalin (https://www.amd.com/en/products/software/adrenalin.html). Uninstalling the AMD Adrenalin software or rolling back to an earlier version resolved the problem.

Kind Regards,
Jillian Smythe
TrackIR Support Representative
nicolaas
Posts: 11
Joined: Fri Oct 07, 2005 5:00 am
Location: Aagtekerke

Re: Grid is not shown on Trackir5

Post by nicolaas »

Thanks for your reaction
After I read his posting i did also an update of the arelanine drivers, with no result.
However, Trackir just work fine, both lights came on on the Basecamera and al functions seems ok during simming.
Still no grid so editing is impossible.
But luckely I have all profiles saved.
nicolaas
Posts: 11
Joined: Fri Oct 07, 2005 5:00 am
Location: Aagtekerke

Re: Grid is not shown on Trackir5

Post by nicolaas »

Thanks again
I will try early drivers.
A few days ago there was an error with the drivers, so i did an update, which causes the grid problem.
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