5.5.2 still broken (possible solution)

[JoKeR]

EDIT: after three reboots, 5.5.2 stopped to work even on games where it previously worked. Rolled back to 5.5.0 until a new fix (5.5.3, 5.5.4?)

Updating over 5.5.0 or installing from scratch after uninstalling and running Revo to make sure no trace was left. No games would detect it afterwards.

Possible solution (working for me)
After updating or reinstalling Trackir, go to %appdata%\NaturalPoint\Trackir 5 folder and delete everything *except* the Profiles folder.
Reboot your system
Run Trackir again and re-link your profiles to your games inside Titles tab in Trackir app.
Exit Trackir so it can save the options and then restart and go play.

Games tested so far:
DCS - not tried yet
Il-2 Great Battles - ok
Il-2 Blitz - ok
ARMA3 / ARMA Reforger - doesn't detect Trackir because Anticheat is blocking the driver (NaturalPoint needs to submit new drivers for Battleye to update the signatures -> [INFO] Blocked loading of file: "C:\Program Files (x86)\TrackIR5\NPClient64.dll".)
Automobilista2, Assetto Corsa, PCARS, Competizione - all working

[rolivaresf]

Tnks Koker but, I have tried that method and still can not realize how to get TrackIr 5 working in my MSFS2020 nor in DCS
rolivaresf

[marcus.stewart]

Hi everyone,

We recently released version 5.5.2. This should have fixed some issues with how the 5.5.0 or 5.5.1 installers failed to update certain files. However, if just installing 5.5.2 still does not solve the issue then please try the following steps:

1) Save a copy of this TrackIR 5 folder to some other folder in file explorer: "C:\Users\<username>\AppData\Roaming\NaturalPoint\TrackIR 5"

2) Now, delete the TrackIR 5 folder inside of AppData.

3) Then, if you haven't installed 5.5.2 yet go ahead and install 5.5.2. If 5.5.2 is already installed then re-install or run a repair install for TrackIR 5.5.2. This will rebuild the AppData folder and rebuild any necessary files for running TIR successfully with games.

***Note, the repair install is an option when you run the installer for an already installed version of TrackIR. Fore example, if you run the installer for 5.5.2 while 5.5.2 is already installed, then you will be given the option to 'repair' or 'uninstall' TrackIR 5.5.2

4) Launch TIR and initiate the "Games List Update" which will prompt you to relaunch TIR.

Please let us know if this solves the issue with running TIR.

Note, 'Step 1)' is intended to back up any custom settings you may have applied which are part of these files:
"C:\Users\<username>\AppData\Roaming\NaturalPoint\TrackIR 5\Profiles"
"C:\Users\<username>\AppData\Roaming\NaturalPoint\TrackIR 5\ProfileMap.dat"
"C:\Users\<username>\AppData\Roaming\NaturalPoint\TrackIR 5\Settings.xml"

If there are any custom settings you want to retain like profiles, camera settings, or profile-to-title settings then you will want to replace the default files with your custom files in those paths in AppData. Please let us know if you have additional questions or concerns about any of this.

[rolivaresf]

Finally TrackIr 5 works
Uninstall and re install 5.50 and then 5.5.1 and update to 5.5.2, and TIR5 is working
Tnks

[DiBarkis]

Finally TrackIr 5 works
Uninstall and re install 5.50 and then 5.5.1 and update to 5.5.2, and TIR5 is working
Tnks

Tried this, not working. Nothing is being recognized at all.

[DiBarkis]

Hi everyone,

We recently released version 5.5.2. This should have fixed some issues with how the 5.5.0 or 5.5.1 installers failed to update certain files. However, if just installing 5.5.2 still does not solve the issue then please try the following steps:

1) Save a copy of this TrackIR 5 folder to some other folder in file explorer: "C:\Users\<username>\AppData\Roaming\NaturalPoint\TrackIR 5"

2) Now, delete the TrackIR 5 folder inside of AppData.

3) Then, if you haven't installed 5.5.2 yet go ahead and install 5.5.2. If 5.5.2 is already installed then re-install or run a repair install for TrackIR 5.5.2. This will rebuild the AppData folder and rebuild any necessary files for running TIR successfully with games.

***Note, the repair install is an option when you run the installer for an already installed version of TrackIR. Fore example, if you run the installer for 5.5.2 while 5.5.2 is already installed, then you will be given the option to 'repair' or 'uninstall' TrackIR 5.5.2

4) Launch TIR and initiate the "Games List Update" which will prompt you to relaunch TIR.

Please let us know if this solves the issue with running TIR.

Note, 'Step 1)' is intended to back up any custom settings you may have applied which are part of these files:
"C:\Users\<username>\AppData\Roaming\NaturalPoint\TrackIR 5\Profiles"
"C:\Users\<username>\AppData\Roaming\NaturalPoint\TrackIR 5\ProfileMap.dat"
"C:\Users\<username>\AppData\Roaming\NaturalPoint\TrackIR 5\Settings.xml"

If there are any custom settings you want to retain like profiles, camera settings, or profile-to-title settings then you will want to replace the default files with your custom files in those paths in AppData. Please let us know if you have additional questions or concerns about any of this.

I tried this solution but it doesn't work for me unfortunately.
I don't know if this matters but my TrackIR 5 camera is number is: #248***, and it is 10 years old.
I can only get DCS and Euro Truck Simulator 2 to work. American Truck Simulator, MSFS, Star Citizen do not work.

[jillian.smythe]

Hi DiBarkis,

Are you currently running both the TrackIR Software and the game or sim as an Administrator? One user noted that running one as an Administrator and the other as a User caused a conflict and prevented the two applications from communicating correctly.

Kind Regards,