Hello,
I read the set up instructions, created a profile called XPlane (for X-Plane 11), then went into the Titles tab and assigned the drop down selection "X-Plane" to that profile. I start the Tracker application, then start X-Plane 11, but no joy. The Blue Case LED light is off.
Any assistance in appreciated.
Thank you!
Unable to Associate Profile With Title
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- NaturalPoint Employee
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Re: Unable to Associate Profile With Title
Hello genuinec,
Is the TrackIR software working prior to you starting X-Plane? If the TrackIR is working fine on the TrackIR software and it only fails to connect to P3D, you can try resetting the SimConnect library which is used to communicate with the TrackIR server.
Could you check if the files are included in the following installation directory? They are located in these folders:
\Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP1\retail\lib
\Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP2-XPACK\retail\lib
If they already exist, try running the included MSI files to reset them. Once you have done that, reboot the computer, and then run TrackIR as administrator, and then run the game with administrator privileges as well.
Kind Regards,
Is the TrackIR software working prior to you starting X-Plane? If the TrackIR is working fine on the TrackIR software and it only fails to connect to P3D, you can try resetting the SimConnect library which is used to communicate with the TrackIR server.
Could you check if the files are included in the following installation directory? They are located in these folders:
\Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP1\retail\lib
\Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP2-XPACK\retail\lib
If they already exist, try running the included MSI files to reset them. Once you have done that, reboot the computer, and then run TrackIR as administrator, and then run the game with administrator privileges as well.
Kind Regards,
Jillian Smythe
TrackIR Support Representative
TrackIR Support Representative