Can't make TrackIR window appear in Windows 10

[Gav24]

Any suggestions for trackIR software only running in the background processes? I can’t even open the software to tweak settings if I needed to. I haven’t had a single game work with it yet and now it only opens in the background every time. Please help, this seems like a great product but the software sucks so bad I can’t even get it to open properly

[jillian.smythe]

Hi Gav24,

The software has different settings that can allow it to minimize to the system tray, which can improve performance while using the software with a game or simulator. Have you tried double clicking the TrackIR icon in that area (you may need to expand the system tray to locate the icon)? Once you open the software, you can click on the wrench icon in the upper left to change the settings, unchecking "Minimize To System Tray", "Automatically Minimize On Game Launch" and "Run Minimized".

If you are still having trouble locating the icon in the system tray, you can also manually make those changes to the Settings.xml file located in C:\Users\[username]\AppData\Roaming\NaturalPoint\TrackIR 5. With the TrackIR software closed, you would edit these lines:

<RunMinimized>0</RunMinimized>
<MinimizeToTray>0</MinimizeToTray>
<AutoMinimize>0</AutoMinimize>

Then save the file and reopen the TrackIR software.

Let me know if you have any other questions.

Kind Regards,