Update issue

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Amastreus
Posts: 1
Joined: Wed Jan 15, 2025 2:18 am

Update issue

Post by Amastreus »

Updated to the latest versions to get support for a new game I’m playing. This new version loves to crash randomly, will randomly just stop working (both led’s still on)

Wondering if anyone is having similar issues. Not too much to get around but constantly having to close down, relaunch, wait for it to wake up and then rescan devices gets tiresome

Cheers
...
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 556
Joined: Fri Sep 02, 2022 6:40 am

Re: Update issue

Post by jillian.smythe »

Hello Amastreus,

I have not heard reports of similar issues with the software crashing or not working. Would you please check Event Viewer and share any information from events related to the TrackIR? This may give a clue is to what is causing the crashes on your computer.

Kind Regards,
Jillian Smythe
TrackIR Support Representative
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