No device detected under Vista 64bit - help

[VincentG]

What camera are you using, with the TrackIR 5 software?

What version are you ising with XP?

Any other applications runing in the background?

[Masi67]

I just purchased TrackIr5 and installed it on Windows200.
Get same No device detected when I run TrackIr5 software. I have tested that USB ports are working with other devices (CH combatstick).

I get no error messages during installation, I have also tried to update the drive from ..\NaturalPoint\Trackir5\Drivers, but no success. I also shut down all unnecessary prgramms with Task Manager.

Could you please try to solve this, hope you still have w2k to test on. I would not like to update to XP just because of TrackIr:)

PS: I also tested this my TrackIr on friend's XP and it worked, so this is software base.

[System Summary]

Item Value
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 4 Build 2195
OS Manufacturer Microsoft Corporation
System Name XXXXXX
System Manufacturer System Manufacturer
System Model System Name
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 4 GenuineIntel ~2533 Mhz
BIOS Version Award Modular BIOS v6.0
Windows Directory C:\WINNT
System Directory C:\WINNT\system32
Boot Device \Device\Harddisk0\Partition1
Locale United States
User Name XXXXX
Time Zone FLE Standard Time
Total Physical Memory 1�048�096 KB
Available Physical Memory 649�620 KB
Total Virtual Memory 3�567�640 KB
Available Virtual Memory 2�746�632 KB
Page File Space 2�519�544 KB
Page File C:\pagefile.sys


;

[VincentG]

Is the device detected in the system device manager?

Have you tried using the 4.1.037 TrackIR software?

[Masi67]

Yes, it is shown in device manager, I also tried 4.1.037.

Driver version is TrackIr5 is 2.41.0.0

[Masi67]

You can forget this, I'll install Windows XP since I have to change Hard Disk anyway:)

Br,
Masi