can anyone help ??????????????????

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commandojoe
Posts: 7
Joined: Tue Apr 10, 2012 10:02 am

can anyone help ??????????????????

Post by commandojoe »

hi ive posted 3 times but no help i cant get my trackir 5 to work keep getting "interface not registered " im not that good with computers thankyou
Sandeu
Posts: 5
Joined: Fri Apr 13, 2012 3:21 pm
Location: Canada

Re: can anyone help ??????????????????

Post by Sandeu »

Have you tried Uninstalling Track IR. Ensure your Track IR camera is plugged into a working USB slot. Then Reinstall Track IR software. Test the track IR before you jump into any games. Sometimes when installing software not everything goes as planned. So by uninstalling the software it should remove the problem. Start a new fresh install and wait until it is complete before doing anything else.
commandojoe
Posts: 7
Joined: Tue Apr 10, 2012 10:02 am

Re: can anyone help ??????????????????

Post by commandojoe »

thankyou will give that a try regards
NaturalPoint - Mike
Posts: 1896
Joined: Tue Feb 01, 2011 8:41 am
Location: Corvallis, OR

Re: can anyone help ??????????????????

Post by NaturalPoint - Mike »

My apologies, I've been out on an extended weekend.

If you're getting that message when trying to run the software downloaded from the website, I would recommend setting up a remote desktop troubleshooting session so that we can walk you through or assist you directly in setting the software up. Please email support@naturalpoint.com for more information.
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