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can anyone help ??????????????????
Posted: Sat Apr 14, 2012 12:17 am
by commandojoe
hi ive posted 3 times but no help i cant get my trackir 5 to work keep getting "interface not registered " im not that good with computers thankyou
Re: can anyone help ??????????????????
Posted: Sat Apr 14, 2012 2:03 pm
by Sandeu
Have you tried Uninstalling Track IR. Ensure your Track IR camera is plugged into a working USB slot. Then Reinstall Track IR software. Test the track IR before you jump into any games. Sometimes when installing software not everything goes as planned. So by uninstalling the software it should remove the problem. Start a new fresh install and wait until it is complete before doing anything else.
Re: can anyone help ??????????????????
Posted: Sun Apr 15, 2012 12:39 am
by commandojoe
thankyou will give that a try regards
Re: can anyone help ??????????????????
Posted: Tue Apr 17, 2012 10:05 am
by NaturalPoint - Mike
My apologies, I've been out on an extended weekend.
If you're getting that message when trying to run the software downloaded from the website, I would recommend setting up a remote desktop troubleshooting session so that we can walk you through or assist you directly in setting the software up. Please email
support@naturalpoint.com for more information.