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Incorrectly identifes modem-software as game

Posted: Wed Jun 06, 2012 11:32 pm
by RagnarDa
Hi!

I have a problem with the TrackIR5.1 software identifying my MobileBroadband-modem software as a game (ToCA Race Driver 2 specifically). The modem-softwares exe is called MainApp.exe but renaming it didnt help. It sometimes helps by restarting everything but what I really have to do to make it work is uninstalling the modem-software (leaving me with no internet connection). TrackIR also crashes when shutting down once it has identified the modem-software. Is there a way to remove the ToCA-game from the game-list (so TrackIR wont look for it) since i don't have that game anyway?

Re: Incorrectly identifes modem-software as game

Posted: Thu Jun 07, 2012 2:26 pm
by NaturalPoint - Mike
Hmm, I've never heard of that happening. What software are you using for the mobile modem?

Re: Incorrectly identifes modem-software as game

Posted: Thu Jun 07, 2012 10:57 pm
by RagnarDa
The software is called Connect Manager (v. 1.0.0) and came on the ZTE USB 3G Modem (model MF680). It is branded "Tre" or "3" (my internet-provider) if that makes any difference. If i kill the process mcserver.exe (described as "ZTE data card monitor program") then TrackIR disconnects from the ToCA-game but the Connection-Manager crashes.

Re: Incorrectly identifes modem-software as game

Posted: Fri Jun 08, 2012 12:46 pm
by NaturalPoint - Mike
Could you link to the installer? I'd like to test this out on our machines here to try and replicate the issue.

Re: Incorrectly identifes modem-software as game

Posted: Thu Jun 14, 2012 1:54 am
by RagnarDa
I couldnt find a installer anywhere on the internet, just updates to the firmware, so I made a Zip of the contents of the USB-drive on the modem that you can download here:
http://www.mediafire.com/?7j2typ87x579762

Re: Incorrectly identifes modem-software as game

Posted: Mon Jun 18, 2012 6:36 pm
by NaturalPoint - Mike
Hmm, yes it seems to do that on my end too, I'll forward this to our TrackIR developer for further study for our next release.

Re: Incorrectly identifes modem-software as game

Posted: Sun Jul 01, 2012 11:52 pm
by RagnarDa
Glad to hear! :)