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TrackIR5 causes video card crash
Posted: Sun Mar 03, 2013 12:17 pm
by WoAyumi
Dear TrackIR5 forum,
I am using Windows 8 x64 and nVidia x690. In this configuration, every time I start the TrackIR5 application, video card crashes. This happens only with TrackIR application.
Please, fix.
Waiting for your reply.
Re: TrackIR5 causes video card crash
Posted: Sun Mar 03, 2013 1:53 pm
by WoAyumi
It causes crash each time I open "advanced" mode, where you can load profiles. In other cases, it works.
Re: TrackIR5 causes video card crash
Posted: Wed Apr 03, 2013 8:07 am
by WoAyumi
Dear support,
The problem is still not solved. Please, make a fix for this. I repeat, every time I press "advanced" mode, video card crashes completely. This happens only with windows8. Please, fix this.
Tested on dual nVidia x690, Windows8 x64, TrackIR5, v5.2.200
I need a reply with confirmation that the problem is going to be fixed.
Re: TrackIR5 causes video card crash
Posted: Thu Apr 04, 2013 5:33 pm
by NaturalPoint-Dustin
Thank you for contacting us and sorry for the delay in response. We are currently looking into this for you. Can I have you open a ticket with us at help.naturalpoint.com
Best Regards,
Dustin