Page 1 of 1

Camera Problem?

Posted: Mon Jun 24, 2013 7:47 pm
by winthrowe
I just recieved my TrackIR in the mail today, and have been having a great deal of trouble to get it to work properly. I think it is a hardware issue with my camera. Camera view here:





*Edited post to remove photos displaying serial number of customers TrackIR.

Re: Camera Problem?

Posted: Tue Jun 25, 2013 10:56 am
by NaturalPoint-Dustin
Thanks for submitting the photos and calling into NaturalPoint. As I said over the phone, I strongly believe this is a hardware issue with the TrackIR. I have edited your post to remove the photos because it displayed your TrackIR Serial number.

Best Regards,