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crashing in advanced tab

Posted: Sun Feb 01, 2015 11:41 pm
by as355
Hello.

I have sent in a support ticket last week but haven't heard back.

When I try to expand the advanced tab the software just hangs...Every bloody time!

Have the latest version. 5.2.2??

Re: crashing in advanced tab

Posted: Mon Feb 02, 2015 1:37 pm
by MikeWitham
as355,

I have gotten your ticket and offered a solution. I am sorry we weren't able to get back to you sooner, but our support department does not work on weekends. Please let me know when you have time to test the suggested solution.

Regards,

Re: crashing in advanced tab

Posted: Thu Feb 05, 2015 10:14 pm
by as355
Hi Mike.

I owe you an apology, the problem was my end with my internet connection constantly dropping out, so I didn't receive email from anyone for two weeks.

I will run your suggestion and get back to you.

Thanks.