TrackIR program isn't opening at all.

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RobDobb
Posts: 1
Joined: Mon Oct 31, 2016 3:42 am

TrackIR program isn't opening at all.

Post by RobDobb »

Hi, as of recently the TrackIR program isn't opening whatsoever - I can see a background process being created in task manager, but it then closes itself shortly afterwards. I've tried uninstalling and reinstalling, as well as restarts. The tracking camera itself is showing up in my devices, also - thanks in advance.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: TrackIR program isn't opening at all.

Post by MikeWitham »

RobDobb,

Are you by chance running any antivirus or firewall?

Regards,
Mike Witham
TrackIR Product Manager
moonbst1
Posts: 1
Joined: Tue Oct 08, 2013 10:39 pm

Re: TrackIR program isn't opening at all.

Post by moonbst1 »

Did you fix this issue? I have same problem. SW is not responding at all.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: TrackIR program isn't opening at all.

Post by MikeWitham »

moonbst1,

This was an issue with Webroot software interfering with TrackIR. What anitvirus are you running?

Regards,
Mike Witham
TrackIR Product Manager
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