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No Data problem again!!!
Posted: Sun Jul 04, 2004 1:16 pm
by motoadve
It worked for a week or so.
Now again I get the no data error.
I uninstall/re install, change USB ports and nothing.
Green light comes on for a second then off
The other lights stay on.
Please any ideas?
Re: No Data problem again!!!
Posted: Mon Jul 05, 2004 5:09 pm
by Wayne
motoadve,
Not too sure if you have contacted me by e-mail.
In the Device Manager is TrackIR recognized correctly?
Would it be possible for you to try the unit on another computer owing to the distance that you are from us?
Please let me know the above, and if possible e-mail me with a serial number.
Re: No Data problem again!!!
Posted: Mon Jul 05, 2004 5:53 pm
by motoadve
Wayne: yes I have contacted you before by e mail.
I had the same problem 2 weeks ago when I just recieved the unit, it worked for 2 days then got the No Data.
then
I tried it in my firends PC and it worked there, then I brought it home and it also worked in my PC, for a week, now again I get the No data error.
serial# 017631
Under device manager is shown correctly
What can I do now?
Re: No Data problem again!!!
Posted: Wed Jul 07, 2004 1:00 pm
by motoadve
I still have the problem , please need help
I have spent a lot of money on this .
$250 because I need to pay import taxes in Costa Rica and still no luck!!!
Re: No Data problem again!!!
Posted: Wed Jul 07, 2004 4:33 pm
by Wayne
motoadve,
I am not in work at the moment, however I have e-mailed you twice and I have been waiting for you to reply to the tests that I have asked for you to do.
I will e-mail you in the morning when I am in the office to have the unit returned here for me to look at.
Re: No Data problem again!!!
Posted: Thu Jul 08, 2004 1:18 am
by motoadve
Thanks wayne.
I installed the Via USB patch and got it to work for an hour or so, then again No Data.
Just in case my e mail:
motoadve@racsa.co.cr
Re: No Data problem again!!!
Posted: Sun Jul 11, 2004 4:10 pm
by Wayne
motoadve,
Thanks, I have e-mailed you.