Consistently losing my settings

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TEXDOC38
Posts: 1
Joined: Sun Aug 13, 2023 1:03 pm

Consistently losing my settings

Post by TEXDOC38 »

Hi,
New to the forum and haven't any idea how to get through the thousands of posts to see if my issue has been addressed but I'm guessing it has.

I have TrackIr pro 5.0

Truth is I love how it works, especially for flying choppers. Works great. Except that each time I turn on my computer, I have to create a new profile to use with my DCS. I get everything set the way I want. Most importantly that when I turn my head left or right about 20 degrees (to edges of computer screen), I like for the cockpit view to turn 180 degrees in the respective direction. SO i save the profile under some random new name and mark "exclusive" or something. like that and of course save it by hitting the little floppy disc symbol. I then go fly and it works great.

Next day, load the TrackIr software and load the newest profile I built, and the settings are greatly attenuated. For example, I turn my head to edge of screen (yaw) and instead of 180 degrees, it's perhaps 40 degrees or so. Other settings (pitch etc.) same thing and hence just start from scratch with a new profile.

This happens consistently. Clearly I am doing something wrong but I cannot figure it out.

Any ideas would be appreciated.
Thanks!!
jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 556
Joined: Fri Sep 02, 2022 6:40 am

Re: Consistently losing my settings

Post by jillian.smythe »

Hello TEXDOC38,

I see that your issue was resolved when you contacted us directly. I want to document this solution in the forum in case anyone else has this issue as well. You were able to resolve the problem by running TrackIR as an Administrator. Once you ran the TrackIR software in Admin mode, the settings were successfully saved and loaded correctly on subsequent launches of the software.

Please let us know if you have any other questions.

Kind Regards,
Jillian Smythe
TrackIR Support Representative
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