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Smart Navi 4 does not close automatically when restarting the computer

Posted: Wed May 22, 2024 2:29 am
by doctor
Hello.
I am using Smart Navi 4 on Windows 11.
When restarting the OS, a dialog box saying "This app is preventing restart" is displayed along with a force quit button and a cancel button. However, by the time this message appears, Smart Navi 4 has already stopped working, and since I can't move my arms and legs, I can't forcefully terminate it by operating the mouse.
If I close the application before restarting, the dialog won't appear, but I have to ask my helper to use the mouse to restart it, which is very inconvenient.
Is there a way to prevent the dialog from appearing even if I restart Smart Navi 4 without closing it?

Re: Smart Navi 4 does not close automatically when restarting the computer

Posted: Fri May 24, 2024 1:54 pm
by jillian.smythe
Hi doctor,

I apologize for the delayed response. I looked into this further, and I found this link with instructions on several methods to allow the computer to restart putting up the "This app is preventing restart" roadblock: https://www.partitionwizard.com/partiti ... tdown.html.

I hope this helps,

Kind Regards,

Re: Smart Navi 4 does not close automatically when restarting the computer

Posted: Sun May 26, 2024 12:42 am
by doctor
Among the methods in the link you found, I had already tried "disabling fast startup", but it did not solve the problem.
I would like to try "Configure Auto End Task" and "Run Power Troubleshooter".
I can't operate a computer right now, but I'll try it out and report the results once I know the results. thank you.

Re: Smart Navi 4 does not close automatically when restarting the computer

Posted: Wed Jun 05, 2024 7:20 pm
by doctor
When I executed the linked "Auto-termination task settings", the dialog no longer appeared when restarting. Thank you for your help.

Re: Smart Navi 4 does not close automatically when restarting the computer

Posted: Fri Jun 07, 2024 3:59 pm
by jillian.smythe
Hi doctor,

I am glad to hear that this method worked for your needs.

Kind Regards,