P3D Isssue?

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Euphonium
Posts: 1
Joined: Wed Jan 17, 2024 8:27 pm
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P3D Isssue?

Post by Euphonium »

Hi, All of my flight sim applications work fine with P3D, except Track5.
Trackir is all set up for the 6 movements.
Trackir is open prior to P3d opening.
Nothing happens.
Only the trackir green light is turned ON on the transmitter.
The Enhanced green light does not come ON.
Badly need help on this one!
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jillian.smythe
NaturalPoint Employee
NaturalPoint Employee
Posts: 556
Joined: Fri Sep 02, 2022 6:40 am

Re: P3D Isssue?

Post by jillian.smythe »

Hello Euphonium,

If TrackIR is working fine on the TrackIR software and it only fails to connect to P3D, you can try resetting the SimConnect library which is used to communicate with the TrackIR server.

Could you check if the files are included in the following installation directory? They are located in these folders:

\Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP1\retail\lib
\Lockheed Martin\Prepar3D v4\redist\Interface\FSX-SP2-XPACK\retail\lib

If they already exist, try running the included MSI files to reset them. Once you have done that, reboot the computer, and then run TrackIR as administrator, and then run the game with administrator privileges as well.

Kind Regards,
Jillian Smythe
TrackIR Support Representative
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