TrackIR isn't detected by Software after recent updates (device reboot works)

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homerunhallock
Posts: 6
Joined: Thu Jan 18, 2024 7:16 am

TrackIR isn't detected by Software after recent updates (device reboot works)

Post by homerunhallock »

Good morning,

Ever since these recent updates, my TrackIR is no longer detected by the software for some reason. If unplug the unit and reconnect it once or twice, it does then detect and works just fine.

I do have it into a hub, so that I can power cycle it when needed without reaching behind my PC. I know hub's aren't recommended, but it's been fine up until the recent update.

Has anyone else started to experience this since the recent 5.5.0/5.5.1 updates?

Thanks :)
MatthewSilveira
NaturalPoint Employee
NaturalPoint Employee
Posts: 24
Joined: Wed Jan 31, 2024 3:42 pm

Re: TrackIR isn't detected by Software after recent updates (device reboot works)

Post by MatthewSilveira »

Morning homerunhallock,
What version of the camera do you have?
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