Hey there,
i do not know why but today my Track IR5 started to bug.
lights and sensor are clean.
cables are not damaged.
tried other usb ports.
tried restarting the application and the pc multiple times.
check attachments for what im talking about.
Tracked Objects Bugged
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jillian.smythe
- NaturalPoint Employee
- Posts: 556
- Joined: Fri Sep 02, 2022 6:40 am
Re: Tracked Objects Bugged
Hello SGT_RED,
Have you tried switching the software to Camera View to see if there are red splotches that indicate light interference/additional sources of infrared light? Is the camera not detecting at all, or is it behaving oddly?
This forum no longer allows attachments. If you would like, you can create a technical support case with us by filling out the help form, and we will respond via email so you can share additional files: https://www.trackir.com/help.
Kind Regards,
Have you tried switching the software to Camera View to see if there are red splotches that indicate light interference/additional sources of infrared light? Is the camera not detecting at all, or is it behaving oddly?
This forum no longer allows attachments. If you would like, you can create a technical support case with us by filling out the help form, and we will respond via email so you can share additional files: https://www.trackir.com/help.
Kind Regards,
Jillian Smythe
TrackIR Support Representative
TrackIR Support Representative