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I just recieved the TrkIR 4 and Clippro. I installed according to instructions and all appears to go well. As soon as I got to the software and try to edit the profiles the program stops responding. I wait a couple of minutes and nothing. I have uninstalled all firewalls and did a fresh re-install, but it did not work. I tried installing without the clippro and the same thing happened. i have tried ALL the ports on my computer and uncheck the news box. I give up. I am running XP home on a gateway machine.

Update:

Spoke with Vincent on the phone. We tried a few things, but they did not work. He is supposted to be contacting his development team to see if they have any ideas. In the meantime I am processing a return (exchange) of the unit to see if the issue lies there. Before I return the item I am going to test it on a friends machine. I'll post updates as things happen.

Update# 2:

Tried the system on a friends machine. All worked fine. I called Vincent again and he asked me to send a DXDiag file to him. I spoke with the people that make my Vid. Card to ensure i have the latest drivers. and I called gateway to ensure I had the latest stuff for for the tower. All is up to date. When I get home tonight I am going to make the file requested and send it off for thier anaysis. It is not looking good for me.

Answered over the phone.......

Sorry it took so long to update, but I forgot i started this. I was never able to get it to work on my system. I sent Vincent a DXDIG file for the development team to look at, but never got a response. Wrote another email a few months back and was told in some many words that they were not going to bother as it seems to be an issue limited to my machine.