Help installing new 2.50 software
Posted: Tue Apr 06, 2004 4:08 pm
I'm having a strange problem after installing the 2.50 version of NaturalPoint.
I'm am running XP Pro on a new Dell 8300. I had Version 2.14 installed before and it was working except the click switch was giving me double and tripple letters using the on screen kbd. So I d'led the new 2.50 software to try and fix the problem.
I un-installed 2.14, rebooted, then installed 2.50 following all directions. When I plug the usb cable in i hear the beeps confirming operation. I click the icon and everything works great. It even seems to fix my click switch problem.
However, after I shutdown the machine and turn back on the next day, I click the icon and it starts NaturalPoint - but the tracking is all messed up. I move my head and the pointer moves in a delayed fashion and becomes so eratic it is impossible to point at any given object. I have to get someone to use the regular mouse and shut it down.
Any ideas why this is happening? I run fine the first time it installs, untill I reboot - then it gets messed up. I have un-installed/installed several times all with the same result. I finally just put 2.14 back.
I really need this to be dependable because I can't use the regular keyboard or mouse. I would have to wait for help to arrive if the machine ever re-boots.
Thanks in advance for any help you can give.
Txguy
I'm am running XP Pro on a new Dell 8300. I had Version 2.14 installed before and it was working except the click switch was giving me double and tripple letters using the on screen kbd. So I d'led the new 2.50 software to try and fix the problem.
I un-installed 2.14, rebooted, then installed 2.50 following all directions. When I plug the usb cable in i hear the beeps confirming operation. I click the icon and everything works great. It even seems to fix my click switch problem.
However, after I shutdown the machine and turn back on the next day, I click the icon and it starts NaturalPoint - but the tracking is all messed up. I move my head and the pointer moves in a delayed fashion and becomes so eratic it is impossible to point at any given object. I have to get someone to use the regular mouse and shut it down.
Any ideas why this is happening? I run fine the first time it installs, untill I reboot - then it gets messed up. I have un-installed/installed several times all with the same result. I finally just put 2.14 back.
I really need this to be dependable because I can't use the regular keyboard or mouse. I would have to wait for help to arrive if the machine ever re-boots.
Thanks in advance for any help you can give.
Txguy