Mouse button occasionally stops working

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
Post Reply
jzlcdh
Posts: 2
Joined: Mon Oct 08, 2007 7:58 am

Mouse button occasionally stops working

Post by jzlcdh »

Dear All,

I have the 'Ability Switch' mouse buttons plugged in (via extension leads), which usually work fine, but every couple of months or so one of the buttons stops working. Sometimes I can fix this by unplugging and replugging them but this time this hasn't worked. I suspect the problem is software rather than hardware (I have alternative hardware I can bring in from home to work to try swapping tomorrow to prove that). I tried installing the latest driver but still the same.

Has anyone else had this problem or have any suggestions?

Regards

Geoff
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Mouse button occasionally stops working

Post by VincentG »

Hmmmmm, I would look to make sure the issue is hardware or software, try moving switches.

We are talking about the ones that plug into the side of the SmartNAV? or USB?
jzlcdh
Posts: 2
Joined: Mon Oct 08, 2007 7:58 am

Re: Mouse button occasionally stops working

Post by jzlcdh »

Vincent,

Plug into side. I replugged today and now they are OK. Thanks for your quick reply. Any advice on avoiding problem in future e.g how would I know if connections were dodgy? If recurs I will try swapping hardware to confirm if hw or sw.

Regards

Geoff
Post Reply