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SmartNav not recog. after PC coming out of Hibernation

Posted: Sun Nov 18, 2007 2:00 am
by cd_albert
hello,

After putting the laptop to sleep or hibernation, the SmartNAv is not recognized and the software must be closed and the SmartNAv unit unplugged and then plugged back in and the software restarted for it to work.

I am now using Vista, but it was the same on my XP laptop.

Any chance of a fix?

Re: SmartNav not recog. after PC coming out of Hibernation

Posted: Mon Nov 19, 2007 2:10 pm
by VincentG
Have you tried going into the Device Manager, selecying thew USB root hub(s), and disabling the pwer saving features?

Re: SmartNav not recog. after PC coming out of Hibernation

Posted: Wed Nov 21, 2007 12:42 am
by cd_albert
I am using Vista Premium...there does not seem to be any power settings in the device manager when you right click on the USB hub.

However in the power settings in the control panel there was an option under the advanced settings to disable the 'USB selective suspend setting'

I will give that a go.

Re: SmartNav not recog. after PC coming out of Hibernation

Posted: Wed Nov 21, 2007 1:09 pm
by VincentG
Are you looking at the USB hub, or USB root hub?