SmartNAV switch problem

This is the place for comments, criticisms and even the occasional compliment related to the SmartNav drivers and profiler. Also the place to discuss and review support issues.
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SEN
Posts: 2
Joined: Wed May 24, 2006 5:00 am

SmartNAV switch problem

Post by SEN »

We have a simple program for a small child. Point mouse cursor at a drum or bell. On pressing the left mouse button a drum or bell is heard, depending on which instrument the child points to. The program works perfectly with a conventional mouse.

When the program is used with SmartNAV by a 3 year old quadriplegic child the mouse cursor moves perfectly - BUT on pressing a switch connected to SmartNAV's left-mouse-button socket no sound is heard. Instead the mouse cursor jumps 2 inches to the right or left!

Any ideas on the cause and/or cure.

Unable to give the SmartNAV serial number at present, as the unit is at another location today.
kevin
Posts: 315
Joined: Fri Sep 24, 2004 5:00 am
Location: Corvallis

Re: SmartNAV switch problem

Post by kevin »

Hello,

We would need to know the SmartNAV serial # and software version to try and reproduce this.

I would make sure if you are using a single-action switch that you are also using a y-cable.

Does the switch work correctly when it is outside of the simple program? Can it perform clicks in windows?

-Kevin
SEN
Posts: 2
Joined: Wed May 24, 2006 5:00 am

Re: SmartNAV switch problem

Post by SEN »

Thank you for your reply. The problem has been solved. The labels on the Y-connector supplied with SmartNAV were the wrong way round. By plugging our switch into the one marked "right" the program responded perfectly, as if we were pressing the left mouse button.....
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