Problem syncing all cameras...

[ncarter]

Hello all,
I am having problems syncing cameras. I have an 8 camera system but can only get 7 cameras to sync. The camera that is not working stays in a constant �cycle� mode and never syncs. The red lines go round and round and usually crash Arena. I have moved the camera around in the sync wiring and the sync problem always starts when it hits that camera. I have swapped out cables and such and still the same problem. I am running Arena ARENA.1.3.035 with V100 cameras.
System info:
Windows XP Professional 2002 sp3
Intel core 2 cpu 6400 @2.13ghz.
2.13 ghz, 200 gb ram

Thanks, Nick

[Birch]

If you try running Arena with just the problem camera connected by itself with no other cameras plugged to usb in, does it start up properly and display its sync number?

[ncarter]

Hey Birch,
I tried this but I had to have the dongle camera plugged in for the software to run. These two cameras were not connected together by sync cables. The same thing happened to the one camera. It finally stopped and gave me a camera number of �13312� and the other had �1�. On the front of the bad camera it displayed �1�. I tried connecting these two cameras with sync cables and still the same result but this time the bad camera displayed a �_ _� on the front of the camera. Ideas?? Thanks, Nick

[Birch]

Nick,

At this point I'd recommend contacting our support team by email about this. They might have some additional ideas, and can get the RMA process started if that turns out to be necessary.

Please include a reference to this forum thread in your email to them : support@naturalpoint.com