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ntdll.dll issue
Posted: Sun Feb 14, 2010 10:53 am
by Abrupto
Hi,
I'm getting an error regarding ntdll.dll
AppNam: trackir5.exe AppVer 5.0.0.300
ModName ntdll.dll ModVer 5.1.2600.5755 Offset 000369da
After this TrackIr closes. Please help,
Regards
Henrique
Re: ntdll.dll issue
Posted: Mon Feb 15, 2010 5:26 pm
by VincentG
When does this error occur?
What OS are you running?
Re: ntdll.dll issue
Posted: Tue Feb 16, 2010 2:06 am
by Abrupto
It occours when I launch the program.My OS is XP sp3
Regards
Henrique
Re: ntdll.dll issue
Posted: Tue Feb 16, 2010 12:56 pm
by VincentG
What video card hardware, and drivers do you have installed on the system?
Any other applications running in the backround (down by the clock, on the task bar)?
Re: ntdll.dll issue
Posted: Thu Feb 18, 2010 11:19 am
by Abrupto
I have a geforce GTX260 with Nvidia 195.62. The only application in the background is the NOD32
Re: ntdll.dll issue
Posted: Thu Feb 18, 2010 1:01 pm
by VincentG
Have you tried updating to the latest version, 196.21
Re: ntdll.dll issue
Posted: Sun Mar 21, 2010 6:32 am
by Insuber
Abrupto,
I had exactly the same issue, and posted here the solution which worked in my case on Feb 28th, 2010:
http://forum.naturalpoint.com/forum/ubb ... #Post41178
Good luck,
Insuber
Re: ntdll.dll issue
Posted: Thu Feb 17, 2011 4:25 am
by davidgilbert
[quote=Abrupto]Hi,
I'm getting an error regarding ntdll.dll
AppNam: trackir5.exe AppVer 5.0.0.300
ModName ntdll.dll ModVer 5.1.2600.5755 Offset 000369da
After this TrackIr closes. Please help,
Regards
Henrique [/quote]
Hi,
{Link removed}
You can get the new dll from here...just follow the link, worked in my case

Re: ntdll.dll issue
Posted: Thu Feb 17, 2011 6:22 pm
by NaturalPoint - Mike
Hello -
Just to let you all know, I did remove the link in DavidGilbert's post because it went to an ad for registry cleaning software, not a direct file download.
Also, it should be noted that ntdll.dll is a very base level file requried for windows to run properly. Replacing it on the fly could potentially damage your installation of Windows.
Re: ntdll.dll issue
Posted: Sat Jul 02, 2011 11:09 am
by plau011
Hi all,
I too added the ntdll.dll with another version and that fixed it.
So let me explain what happened. I had TrackIR on my old system and TrackIR 5 ran without problem.
I got a new system and was installing TrackIR and I got this error on startup.
I looked online and ran across this thread and got the idea to try it out, and it worked.
So about the two files. They both have the date 12/9/2010 on them but what's interesting is the "good" one (on in my TrackIR folder) is 709 kb
The one in system32 is 726kb.
The reason why it works in the TrackIR, as I recall from my dll hell days, is that the app looks first in it's own folder, then will use from system32, then path....
Anyway interesting to know and I debating whether to replace the sytem32 ntdll with this one. May do some more research online.
Hope this helps someone. I might try to upload the good one if anyone is interested.