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Hi,

I have a very big problem! He owned an older type of TrackIR 3 Pro and the problem is that I will freeze Application TrackIR 4.1 Build 37.
- Application freezes always when you type profile.
- Application freezes always when I do Simulator Black Shark
(Application freezes even if it is not involved in the TrackIR device USB)
Other Issues:
- In cases where the application will close correctly so it is already next times I can not run, application processes are still running. Solve the problem either reboot your PC or killing the process.

TrackIR hardware should be fine, the problem appears to be only in the SW.

I have Microsoft Windows 7 Ultimate x64.

I apologize for the worse in English



PLZZZZ HELP ME!!!

What other applications are you running in the background?

What video card, video card drivers are you using?

Have you tried running both the TrackIR software, and the gaming application as an admin (right click on the exe file for each, and select run as admin)?

Hello Vincent,

Thank you for quick response to my problem!

Applications that I run in the background:


I have a graphic card Asus EAH 3850 Series 256MB (256bit cache) and I have the latest drivers, walk me email notification when a new drivers available.

Yes, TrackIR software to run as administrator! Also the simulator and DCS: Black Shark.

I'm from, in the end! I do not know where the problem is, this is my first TrackIR and nobody has this problem. The drivers respectively in hardware because it does not Application freezes well if you install the mere application without drivers.

Try closing some of the background applications you have running.

So does this occur, if the TrackIR hardware is not plugged in?

Yes, I have closed all unnecessary applications but unfortunately TrackIR program still freezes.

Application freezes even if it is HW TrackIR USB connection. I also tried the other USB port or turn off the auto-off USB port because of energy saving - again with no positive change!

I really do not know where it could be the problem!

As soon as I arrived from work today I was wondering look logs, and found that the problem arose during the installation TrackIR! I attach a log "installlog"
-----------------------------------------------------------------
Install Log Entry Begin (Mode = REMOVEALL ) :
OS = Win 2K/XP
Component USB from 0 to 0
Component APP from 1 to 0
Component DOCS from 1 to 0
Component MSFS2002 from 0 to 0
Component PROFILES from 0 to 0
Scanning for old INF files
4-26-2010
Install Log Entry Begin (Installation):
DirectX version : 09
DirectX version is okay
OS = Win 2K/XP
Component USB from 0 to 1
Component APP from 0 to 1
Component DOCS from 0 to 1
Component MSFS2002 from 0 to 0
Component PROFILES from 0 to 0
Scanning for old INF files
Clean USB Drivers for 2K/XP : VID_131D&PID_0155
Clean USB Drivers for 2K/XP : VID_131D&PID_0156
Clean USB Drivers for 2K/XP : VID_131D&PID_0157
Install USB Drivers for 2K/XP : VID_131D&PID_0155
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 0
Install USB Drivers for WinNTx64 : VID_131D&PID_0155
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0155 AND C:\Program Files\Natural Point\Drivers\npusbio_x64.inf
Error = 183
SetupCopyOEMInfA Called
Install USB Drivers for 2K/XP : VID_131D&PID_0156
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 0
Install USB Drivers for WinNTx64 : VID_131D&PID_0156
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0156 AND C:\Program Files\Natural Point\Drivers\npusbio_x64.inf
Error = 183
SetupCopyOEMInfA Called
Install USB Drivers for 2K/XP : VID_131D&PID_0157
ReInstallUSBDevices loaded setuphlp.DLL :
Error = 0
Install USB Drivers for WinNTx64 : VID_131D&PID_0157
RegisterDriverINF UpdateDriver4PnP Failed! :
USB\VID_131D&PID_0157 AND C:\Program Files\Natural Point\Drivers\npusbio_x64.inf
Error = 183
SetupCopyOEMInfA Called
Checking for NT OS 32 or 64 bit
Detected NT OS = 64 bit
-----------------------------------------------------------------
Can you please help me? The logs I deduce that the problem occurred when updating the USB driver (RegisterDriverINF UpdateDriver4PnP Failed)!

Thx
Molnija